How it works
Sign up or login
To start, sign up and create your account. If you already have, all you need to do is login and accept the terms of our program. From here, your journey into the universe of Brotherhood by C.P. Company begins.
Getting started is easy, all you need to do is place an order. By continuing with your purchases, you will also advance in your journey, step by step. The higher the number and value of your purchases, the higher the one of the milestones reached.
Discover the services
Each time you reach a milestone, we will reward you with unforgettable experiences and special services, making your journey even more exciting. And, above all, ever closer to the top of C.P. Company family.
OUR COMPANY, OUR FAMILY
We want to offer a unique shopping experience. But not only. We want to reward our most loyal customers through exclusive services. And a path to follow together. Step after step.
OUR EXCLUSIVE SERVICES
Discover the four stages that make up the Brotherhood path, all the services you can take advantage of and the experiences you can live with the achievement of each step.
All that’s missing is you
Now that you have discovered how become a part of the C.P. Company family, begin your journey with Brotherhood. All that’s missing is you.
Any other question?
What is "The Brotherhood"?
"The Brotherhood" is the special loyalty program of C.P. Company that allows you, when you register, to undertake a multi-step path, with access to unique experiences and exclusive services.
How does "The Brotherhood" work?
The loyalty program is activated automatically when you create an account. Through online purchases, you continue step by step, unlocking increasingly special services.
How do I earn points and what is their value?
Points (Goggle Points) are accumulated by making a purchase online or in our Milan, Riccione, Amsterdam and London flagship stores. Click here to see the list of stores participating in the Program. A Goggle Point is equivalent to € 1 spent.
What are the levels and how many are there?
There are four levels and each one provides a series of benefits. As you level up, the perks also increase. Below is the list and specifics of each step: MEMBER By enrolling in the program LOYALTY WELCOME BONUS 10% off when you register BIRTHDAY REWARD 10% off as a present for your birthday EARLY SALE ACCESS Early access to sale items MATE 501 – 1500 Goggle Points ALL SERVICES PROVIDED FOR MEMBERS FREE RETURNS INVITES TO EXCLUSIVE EVENTS INSIDER 1501 – 2500 Goggle Points ALL SERVICES PROVIDED FOR MATE LEVEL EARLY COLLAB ACCESS Early access to special collabs EARLY SEASON PRODUCT ACCESS Early access to limited edition products TALK WITH US Invites to meetings and workshops hosted by C.P. Company AMBASSADOR A partire dai 2501 Goggle Points ALL SERVICES PROVIDED FOR INSIDER LEVEL PRIORITY CUSTOMER CARE Premium customer services through WhatsApp COLLECTION STORYTELLING Special content about the brand and collections ARCHIVE INVITE Private guided tour of Massimo Osti’s archive in Bologna
Where can I check my point balance?
You can check your point balance in your Account.
Where can I see my rewards and how can I redeem them?
You can find your rewards in your Account, in the area dedicated to the loyalty program. Some are available starting with the next purchase after the one that led to the upgrade, others must be requested.
How long does it take to credit Goggle Points to my Account?
Goggle Points will be credited to you 30 days after placing your order.
Which currency is used to calculate my Goggle Points?
We use Euro as our currency. If the purchase is made in a different currency, the amount will be automatically converted, first into Euro and then into Goggle Points.
Can I earn Goggle Points by purchasing in a physical store?
Yes, you can accumulate Goggle Points when you buy in a physical store. The stores participating in the Program are Milan, Riccione, Amsterdam and London. Click here to see the list of stores.
In the event of a return, what happens to my Goggle Points?
In the event of a return, Goggle Points will not be uploaded to your profile. If you are returning a defective item, they will instead be considered valid.
My Goggle Points are pending confirmation, what does this mean?
Goggle Points remain pending until the end of the return period. After 30 days, they will automatically unlock. The number of Goggle Points credited corresponds to the actual amount spent and takes into account any returns.
Can I cede or transfer my Goggle Points?
No, you cannot transfer your Goggle Points to third parties or combine them with those of other users.
My current level includes priority customer service via WhatsApp: how does it work?
The contact number will be visible on your account once the level is unlocked, which is 30 days after your online purchase.
How can I take advantage of the "Talk with us" service?
To use the "Talk with us" service, you will receive an invitation to the online events via e-mail.
What does the visit to the archive consist of?
The archive visit is a private guided tour of Massimo Osti's archive in Bologna.
Can I earn Goggle Points with purchases made prior to joining the loyalty program?
No, you start earning Goggle Points the moment you sign up for the loyalty program and make an online purchase. Previous orders are not taken into account.