Privacy Policy
We, Supremes Incorporated (1-8-7, Roppongi, Minato-ku, Tokyo, Japan, hereinafter SUP) and Tristate (Tristate International SA (V.Canova 9, Lugano, Switzerland) and Tristate Digital SA (V.Canova 9, Lugano, Switzerland), hereinafter collectively TRISTATE) will handle your personal information in compliance with Japan law “Act on the Protection of Personal Information” and the Swiss Data Protection Act (“LPD”) as follows.
In general, we collect information about you when you create an account on the https://www.cpcompany.com online shop (the "Store"), when you purchase products offered for sale on the Store, when you subscribe to the newsletter, when you send us emails or contact us for support or information about the availability of a product. Please note that the personal data collected during these processes will be processed for the conclusion, administration and performance of contractual relationships, in order to respond to your requests, to allow you to take advantage of the services offered by the Store by accessing restricted areas (for example, to process your orders and carry out related activities, including operations necessary for administrative and tax purposes and, where requested by you, sending newsletters and information material) and also to provide better services, marketing and support to you and other customers, as described below.
We will use your personal information for the following purposes.
1) Accepting application of purchasing product or service.
2) Customer relations for shipping products, payments, stock status, after services.
3) Confirmation of the person or statutory power of his/her proxy with respect to transactions with the customer.
4) Smooth progress of business operation with our outsourcing contractors.
5) Protecting customer’s right and implementing obligations in accordance with laws and/or contract.
6) Development of store service or product by conducting market research, questionnaires, and analysis of purchasing trends.
7) Sending information of products, events, services etc. by direct mail, mail magazine.
8) Facilitating smooth transaction with the customer.
Moreover, according to LPD,:
9) We analyze your personal data and your preferences and consumption of our products in order to improve our approach towards you and towards our customers in general, through automated processing activities, including profiling activities about for instance your sex, date of birth, preferred product and store. We do this in order to make better decisions related to services, advertising, products and contents, based on a greater awareness of how our customers use our services and to ensure you a more customized user experience. The legal basis of this processing is your explicit consent. The retention period of your data is 12 months from the collection of your data.
10) with your prior consent, you may be contacted by TRISTATE by email or by other means of telecommunication with information or offers concerning our products or services. The legal basis of this processing is your explicit consent. The retention period of your data is 24 months from the collection of your data.
11) To permit you to register for a Store account.
We use your personal data to allow you to create an account with the Store, regardless of whether you make a purchase on the Store or not.
The legal basis for such data processing is the fulfilment of contractual/pre-contractual requests submitted by you.
The retention period of your data, in addition to the period required for your order to be processed, is equal to the validity period of your account and in any case will be deactivated 24 months after your last access or after the last action performed by you on your account.
12) To update the contents of your shopping cart.
When you create an account in the Store, we may process personal data, in particular your email address, to inform you of the products in your shopping cart in the Store. The legal basis for such processing is the legitimate interest of the joint controller to keep you updated about the shopping cart. The retention period of your data for this purpose is 48 hours from the moment you leave the shopping cart without completing the purchase.
We may change the purpose of use if it is deemed to be reasonably related to the purposes before the change. In such case, we will inform you or announce it by web site as public news.
The items of personal information we use are as follows,
- First name, Last name, nationality, gender, date of birth, address, telephone number, e-mail address, etc.
- contract details of the transaction and purchasing history such as date of entry, name of products purchased, amount spent, number of payment etc.
- Other information which the customer has agreed to provide.
We (SUP) will jointly use personal data with following companies within the scope of the purpose of use described inⅠabove and the items described in Ⅱ above.
1. Entities who jointly use the personal data
1) Tristate International SA (Switzerland*) and Tristate Digital SA (Switzerland*), TRISTATE is the brand holder and supplier of C.P. Company brand products.
*Switzerland is a country that has acquired adequacy certification of EU, and its legal system for the protection of personal data covers all the company’s duties and rights of individuals that correspond to 8 principals of OECD Privacy Guidelines. Tristate International SA has taken all measures to comply with these principals in accordance with the said system.
2) YAGI TSUSHO group which we (SUP) belong to, in particular, the following companies : YAGI TSUSHO LIMITED / HELIOPOLE Limited / MACKINTOSH JAPAN Limited / ALEXANDRE DE PARIS JAPAN K.K. / ECOPEL JAPAN Corporation / SPLENDORS & CO. / Mackintosh Limited (UK)
2. Name of the party responsible for management of personal data jointly used
- SUPREMES INCORPORATED INC. personal data protection office
Except in the case of the preceding clause above, we will not provide the personal information to any third party without consent of the person unless otherwise exceptional circumstances as follows.
1) When required by law
2) When necessary for protecting a person’s life, body or property with difficult situation of obtaining consent of the person.
3) When particularly necessary for improving public health or promoting the sound growth of children and it’s difficult situation to obtain consent of the person in question.
4) When necessary to cooperate with a national or local authorities, or their entrustee in executing affairs prescribed by law.
5) Providing to our outsourcing contractors within the scope necessary to achieve the purpose of use.
6) Joint use as described in Ⅳ below.
We strictly maintain and manage the database in order to avoid any troubles such as loss/destruction/ falsification/ leakage of the personal information.
We comply with laws, regulations and other guidelines related to personal information.
If you request disclosure, correction, elimination of your personal information, we will respond to the request as soon as is reasonably possible after confirming the request is duly made by the person or his/her proxy.
For inquiry on the handling of personal data, please contact to,
SUPREMES INCORPORATED INC. personal data protection office (to the address mentioned above or following e-mail address : info-cpc@supremes-inc.com)
You can also contact TRISTATE to request the access to, the rectification or erasure of your personal data, or the restriction of the processing, or to object to the processing and to request the portability of your data; you can also withdraw your consent at any time (this shall not affect the lawfulness of processing based on consent granted before its withdrawal). When you exercise your right of access, you have the right to know whether your data is being processed, as well as the purpose of the processing, the categories of data being processed, the recipients or categories of recipients to whom your data have been disclosed (and, if they reside in a third country, the guarantees in place), the retention period for your data (or the criteria for determining the retention period), whether automated processing is being carried out (for instance through profiling), the reason for the processing, and the source of the data (when not initially collected by us). You have the right to lodge a complaint to the competent Supervisory Authority. You can exercise your rights by contacting TRISTATE (at the address mentioned above or by sending an email to: privacy@eu.tristateww.com). You can withdraw your consent to receive marketing communications. To stop receiving marketing communications, you can follow the instructions in the promotional message that you’ve received. Alternatively, you can withdraw your consent by emailing one of the addresses mentioned above.
For information on how to use cookies and other profiling tools, click here.
For data processing via marketing emails and profiling, you can change your choices in your account privacy settings or by sending an email to privacy@eu.tristateww.com
We may change our Privacy Policy from time to time. We will notify you of any such changes in accordance with the law. We will also publish the latest version on our website. The date and version number may differ from those shown below. Please visit the website regularly to check for updates.
