Shipping
The indicated delivery times refer to ordinary conditions and may vary in the event of circumstances beyond our control, such as holidays, strikes, or adverse weather conditions.
For orders placed by 5:00 PM on Thursday, December 25th, 2025, the last shipment of the year will be on Friday, December 26th, 2025
Orders placed between 5:00 PM on Thursday, December 25, 2025, and 5:00 PM on Monday, January 5, 2026 will be shipped sequentially starting Tuesday, January 6, 2026
※ Please note that during the year-end and New Year period, delays may occur between shipment from our warehouse and delivery to you due to increased logistics volume and traffic congestion.
■ Customer Support
Last day for inquiries: Friday, December 26, 2025, 5:00 PM
For inquiries received after Friday, December 26, 2025, 5:00 PM through Sunday, January 4, 2026, we will reply sequentially starting on Monday, January 5, 2026.
※ Please note that responses may take longer depending on the nature of your inquiry.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
(in case purchasing amount is over 10,000 JPY (incl.tax 11,000 JPY) it's free of charge)